Keeping you informed

Want to know what’s going on with your benefits and with ONE-T in general? Make sure to visit the website regularly to make sure you’re up to date!

You’ll find useful information – including answers to frequently asked questions and other plan resources – posted here for your convenience.

Register your email to receive updates from ONE-T and stay in the know!
Have questions?
For claims-related questions, please contact Canada Life: 1-866-800-8086 or GroupNet for Plan Members.

For enrollment and eligibility questions, please contact Cowan: 1-888-330-4010 or

For questions on ONE-T operations, please contact:
General Manager

For your personal benefits statement, please contact Cowan:

Submit paper claims to:
Canada Life
London Benefit Payments
PO Box 5064, Station B
London, ON N6A 0C4